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ST Explainers: Focus on jobs, elections and shock sacking

13 May 2017

In an invited commentary, SMU Behavioural Sciences Institute Director Professor David Chan explained the psychology of apologies. He discussed why a sincere apology is good for both the offending and offended parties, how to apologise sincerely, and how to discern between true apologies and crafty ones.

The Straits Times

Last updated on 17 May 2017 .