Skip to content Skip to navigation

ST Explainers: Focus on jobs, elections and shock sacking

13 May 2017

In an invited commentary, SMU Behavioural Sciences Institute Director Professor David Chan explained the psychology of apologies. He discussed why a sincere apology is good for both the offending and offended parties, how to apologise sincerely, and how to discern between true apologies and crafty ones.

Source: 
The Straits Times

Last updated on 17 May 2017 .